Fireflies.ai is an AI voice assistant that automatically takes notes, makes meetings searchable, and delivers key insights from conversations. We are growing rapidly across tens of thousands of organizations and growing our footprint inside Fortune 500 companies. Chances are you've seen Fireflies in one of your meetings! Fireflies integrates with all the major video-conferencing platforms including Zoom, Google Meet, Teams, Webex, and more.
As an Inbound Sales Manager, you will drive the end-to-end sales cycle, focusing primarily on inbound lead prospecting, conversion, and closing deals. You will also manage customer onboarding, ensuring new clients are set up for success. This role requires a proactive, target-driven professional with strong sales skills, exceptional communication abilities, and the ownership mindset to manage a complete sales cycle in a dynamic, remote-first environment.
Responsibilities:
- Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Develop strong relationships with potential clients, positioning the company’s value proposition effectively.
- Full Sales Cycle Management: Own the entire sales process from lead qualification, conducting product demos, and proposal creation to closing deals.
- Target Achievement: Meet or exceed sales targets, focusing on metrics such as demo-to-win rates and deal closure timelines.
- Customer Onboarding: Onboard new customers post-sale, ensuring a seamless transition and proper setup to maximize product adoption. Act as the first point of contact for new customers, answering initial queries and troubleshooting issues to ensure a positive experience.
- Cross Collaboration: Work closely with cross-functional teams (e.g., engineering, customer success, and product) to resolve onboarding roadblocks and implement customer feedback.
Qualifications:
- 3-8 years of experience in B2B sales, preferably handling enterprise clients.
- Proven ability to meet or exceed sales targets in a fast-paced, target-oriented environment.
- Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients.
- Strong organizational skills to manage multiple sales opportunities and onboarding tasks simultaneously.
- Familiarity with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite.
- Self-starter with high ownership, able to work independently and thrive in a fully remote environment.
Note: Candidate should be flexible to work in EST/PST timezones
Values that are important to us:
- You should be a great communicator and culture maintainer.
- You're data-driven and customer-focused
- You value fast & incremental engineering cycles
- You maintain design excellence and minimize complexity
- You measure your results & automate when possible
- You get 10% better at something every week
- You have an internal compass and take accountability & initiative
- We value overcommunication, candid feedback and a results-driven culture
Perks and benefits :
- Competitive comp
- Work remotely anywhere in your respective country
- Ability to move laterally within a team and grow rapidly
- Paid time off and flexible leave policy
- No boss culture
- Flexible working hours
- LGBTQ+ friendly
- Company Offsites/Virtual Retreats
- Tech reimbursements
About us:
Fireflies were rated by
Ramp in 2023 as the top three fastest-growing software vendors based on customer count, along with OpenAI and Midjourney. The company has raised $19 million from top-tier investors, including Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce. We are a 100+ global team across 20+ countries. In just the past year, Fireflies has taken notes for over 3 million people and is used by folks across 150,000+ companies.
We are an equal-opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.